Shipping Info
When and how your order reaches you.
Last updated: 16 October 2026
We pack every order carefully and deliver fast, so your pet never runs out.
01Delivery times
- Dhaka — same day for orders before 3 PM, next day after that.
- Other cities — 24 to 48 hours.
- Remote areas — up to 4 days.
02Delivery charges
- Free delivery on orders over ৳2,000.
- ৳80 for smaller orders.
03Packing
- Food bags in strong outer boxes.
- Cans and pouches cushioned against knocks.
- Every pack checked for its expiry date.
04At the door
Please check your order when it arrives. If anything is damaged, tell the rider or call us within 24 hours.
