Privacy Policy
What we collect, why, and the choices you have.
Last updated: 16 October 2026
This policy explains what we collect when you use our website or order from us, and how we look after it.
01What we collect
- Your name, phone, email and address when you create an account or place an order.
- Your order history, so we can deliver and help with returns.
- Payment confirmations from bKash, Nagad, Rocket or your card provider — never your full card number.
02How we use it
- To deliver your orders and keep you updated.
- To answer your questions and give pet food advice.
- To send our newsletter, only if you sign up.
03Your choices
You can see, change or delete your account details at any time from My Account, or ask us to remove them.
04Contact
Questions about privacy? Write to us from the Contact page.
